Tuesday, February 6, 2007

The 25 (Not-So) Mysterious Secrets of Great Customer Service

This is a GREAT article. For those of you who don't know, "customer service" is hard to find almost non-existent here in Cairo most times. Its good to read that some corporations are really taking the lead in this most important area. Makes me feel good to read this and hope that more businesses here will follow their example...


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